Possibly the most distasteful news item to emerge this week is the allegation that investigators working for the News of the World not only “hacked” into Milly Dowler’s phone voicemail whilst the police investigation was on-going, but deleted messages so that more messages could be received. Not only tampering with potential evidence, but also giving false hope to her family. Whilst News International boss Rebekah Brooks has promised the “strongest possible action” if the allegations are proven, surely now is the time to ask what, exactly, they knew at the time, and perhaps more importantly what communication they had with the investigators at the centre of the allegations.